In a recent update, SFX Funded confirmed its migration to a new Platform5 provider. This promises improved stability and overall performance for its traders moving forward.
The transition, which temporarily caused platform downtime, has been handled with care, according to SFX Funded. The firm assured its traders that all existing accounts remain intact and will continue from the exact balances prior to the downtime. Additionally, any trades that were open during the interruption have been closed and all losses incurred have been credited back to affected accounts.
SFX Funded Migration to Platform5 for Enhanced Trading Stability
To ensure a smooth return to trading, users have been sent updated login credentials via email. SFX emphasized that in cases where multiple login emails were received, traders should use the latest email for successful access. Those who cannot locate the email are advised to check their spam or junk folders before reaching out to support.
SFX Funded also addressed concerns regarding their Rapid Challenge users who may have been affected during the downtime. The firm invites those impacted to contact support for immediate assistance and resolution.
Furthermore, SFX Funded reassured traders that any accounts mistakenly flagged or breached during the transition would be reviewed and resolved promptly by their support team. The company also urged traders to avoid sending repeated queries, noting that while response times may be slightly delayed due to high volume, every user will be assisted without exception.
SFX Funded expressed appreciation for the community’s ongoing patience and trust, stating that they are committed to providing the best possible trading experience and that the platform upgrade marks a key step toward that goal.
This move reflects SFX Funded’s dedication to operational excellence and client satisfaction amid growing demand in the prop trading industry.
About the Firm
Here are some interesting facts about the firm:
- Overnight & Weekend Holding Allowed
- News Trading Allowed
- Two-step Evaluation has a Refund of the One-time Fee
- Affordable Two-step Evaluation & Rapid Challenge in Correlation to Account Sizes
- No Daily Loss on Instant Funding
- Balance-based Daily Drawdown
Also, use our Discount Code (FOREXPROPREVIEWS) for a 10% Discount or read the Review.
